Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-001781 | A practice in the Plymouth area Mrs E complains the Practice prescribed medication to her mother without looking at what medication she was already taking. She … |
NHS in England | Closed | 27 Feb 2023 |
| P-001754 | A practice in the Plymouth area Mr A complains the Practice did not investigate his complaint fully and deleted important information he sent. |
NHS in England | Closed | 4 Jan 2023 |