Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004784 | A practice in the Oadby and Wigston area Ms A says the Practice placed her mother, Mrs X, nil by mouth on 14 November 2022 without a proper … |
NHS in England | Upheld | 5 Feb 2026 |
| P-003153 | A practice in the Oadby and Wigston area Mr A complains the Practice failed to visit his brother after his discharge from hospital in October 2022 until after … |
NHS in England | Not upheld | 1 Nov 2024 |