Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004573 | A practice in the Norwich area Mrs H complains about a GP Practice in Norwich that failed to support her husband Mr H mental health needs. |
NHS in England | Closed | 6 Jan 2026 |
| P-004538 | A practice in the Norwich area Miss M complains about aspects of her care and treatment by the Practice between May 2022 and March 2025. She … |
NHS in England | Closed | 22 Dec 2025 |