Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005125 | A practice in the North Yorkshire area Mr R complains about the service he received from the Practice. He complaints the Practice refused to see him for … |
NHS in England | Not upheld | 27 Mar 2026 |
| P-004745 | A practice in the North Yorkshire area Miss A complains about the approach the Practice took in relation to her urinary symptoms. She also complains about its … |
NHS in England | Closed | 30 Jan 2026 |
| P-004667 | A practice in the North Yorkshire area Mr T complains about the care and treatment his wife, Mrs T received at a GP Practice. He complains the … |
NHS in England | Closed | 23 Jan 2026 |
| P-004519 | A practice in the North Yorkshire area Ms C complains about the care and treatment she received from her GP Practice in the North Yorkshire Area during … |
NHS in England | Not upheld | 18 Dec 2025 |
| P-003237 | A practice in the North Yorkshire area Ms O complains the Practice did not provide sufficient information in her funding application to enable her to access in … |
NHS in England | Closed | 30 Dec 2024 |
| P-002626 | A practice in the North Yorkshire area Mrs N complains that two organisations provided incorrect information to a mental health tribunal. |
NHS in England | Closed | 6 May 2024 |
| P-002574 | A practice in the North Yorkshire area Mrs V complains the Practice did not carry out a thorough pelvic examination. |
NHS in England | Closed | 23 Apr 2024 |