Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004993 | A practice in the North Tyneside area Mr R complains that the Trust failed to diagnose Mrs F’s lung cancer in a timely manner. He also says … |
NHS in England | Not upheld | 5 Mar 2026 |
| P-003748 | A practice in the North Tyneside area Mrs E complains that her husband’s GP failed to identify signs of brain cancer for three months before the diagnosis … |
NHS in England | Closed | 27 Aug 2025 |
| P-002891 | A practice in the North Tyneside area Miss P complains it took her GP over a year to refer her for investigations for weakness in her arm. |
NHS in England | Closed | 18 Aug 2024 |
| P-001897 | A practice in the North Tyneside area Mr O complains the Practice is not doing enough to help him with his ongoing back and neck pain. |
NHS in England | Closed | 13 Mar 2023 |