Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004250 | A practice in the North Somerset area Mr X complains about the care and treatment provided to his late mother, Mrs Y in early 2023 by the … |
NHS in England | Closed | 12 Nov 2025 |
| P-003494 | A practice in the North Somerset area Mrs O complains the Practice did not treat her symptoms of neck pain, numbness in her hands and feet and … |
NHS in England | Closed | 28 Apr 2025 |