Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005146 | A practice in the North East Lincolnshire area Mr L complains a GP Practice in Lincolnshire did not refer him for microsuction of his ear wax. He had … |
NHS in England | Partly upheld | 30 Mar 2026 |
| P-002792 | A practice in the North East Lincolnshire area Mrs O complains the Practice failed to correctly treat and investigate her mother's leg pain. |
NHS in England | Closed | 11 Jul 2024 |