Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004914 | A practice in the Newcastle upon Tyne area Miss P complains about the actions of the Practice. She says the Practice issued her a defamatory warning letter and … |
NHS in England | Closed | 25 Feb 2026 |
| P-004467 | A practice in the Newcastle upon Tyne area Mr F complains about the treatment to him by his local GP Practice in June 2023. He complains a procedure … |
NHS in England | Closed | 15 Dec 2025 |
| P-002920 | A practice in the Newcastle upon Tyne area Ms D complains about aspects of the care clinicians at two different hospitals from the same Trust gave to her … |
NHS in England | Partly upheld | 2 Sep 2024 |
| P-002776 | A practice in the Newcastle upon Tyne area Mrs N complains the Practice did not do enough to diagnose and treat her son's bronchiolitis despite many visits to … |
NHS in England | Closed | 30 Jun 2024 |
| P-002270 | A practice in the Newcastle upon Tyne area Mr O complains that from 2017 the Practice missed opportunities to diagnose his problems with his bladder. He also says … |
NHS in England | Closed | 31 Oct 2023 |