Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004223 | A practice in the Manchester area Miss L complains that a GP surgery in the Manchester area did not provide appropriate treatment for hair loss or … |
NHS in England | Not upheld | 7 Nov 2025 |
| P-003224 | A practice in the Manchester area Miss Q complains the Practice did not refer her appropriately or monitor her blood pressure as it should have done. |
NHS in England | Closed | 9 Dec 2024 |
| P-002787 | A practice in the Manchester area Miss V complains the Practice incorrectly prescribed her antibiotics for a cough without doing a physical examination first. |
NHS in England | Closed | 10 Jul 2024 |
| P-002658 | A practice in the Manchester area Miss L complains the Practice did not refer her for hair loss treatment between September 2023 and February 2024. She … |
NHS in England | Closed | 20 Jun 2024 |