Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-003428 | A practice in the Lincolnshire area Mr N complains the Practice failed take any action regarding his wife who was experiencing headaches. |
NHS in England | Closed | 27 Mar 2025 |
| P-003364 | A practice in the Lincolnshire area Mrs M complains the organisations missed opportunities to examine her sister’s symptoms of rectal bleeding and to diagnose and treat … |
NHS in England | Closed | 18 Feb 2025 |
| P-002742 | A practice in the Lincolnshire area Mrs O complains the Practice missed multiple opportunities to investigate and diagnose her husband's cancer symptoms between March and May … |
NHS in England | Upheld | 4 Jul 2024 |
| P-002672 | A practice in the Lincolnshire area Ms R complains the Practice ignored her requests for face-to-face appointments and cancelled appointments at the last minute, it did … |
NHS in England | Closed | 27 Jun 2024 |
| P-002533 | A practice in the Lincolnshire area Miss R complains the Practice ignored her requests for pain relief, ignored the request to refer her for an MRI … |
NHS in England | Closed | 28 Apr 2024 |