Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005195 | A practice in the Lincoln area Mr A complains about the care and treatment he received from the Practice between 8 November 2024 and 25 February … |
NHS in England | Closed | 7 Apr 2026 |
| P-004462 | A practice in the Lincoln area Mr H said a Practice in the Lincoln area failed to provide him with reasonable adjustments when booking appointments between … |
NHS in England | Upheld | 10 Nov 2025 |