Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-002455 | A practice in the Lancashire area Mrs H complains the Practice did not complete a referral to a specialist quickly enough for her father and did … |
NHS in England | Closed | 27 Feb 2024 |
| P-001699 | A practice in the Lancashire area Miss B complains the Practice did not check up on her uncle's health, or diagnose his condition, but put it … |
NHS in England | Closed | 26 Jan 2023 |
| P-001759 | A practice in the Lancashire area Mrs A complains the Practice did not listen to her husband's symptoms and misdiagnosed him with an ear infection when … |
NHS in England | Closed | 10 Jan 2023 |