Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005285 | A practice in the Islington area Ms M is unhappy with the care and service which she received when attending her GP Practice in London for … |
NHS in England | Closed | 26 Apr 2026 |
| P-002492 | A practice in the Islington area Mrs E complains about the care and treatment her daughter had from the Practice in November and December 2022. She … |
NHS in England | Closed | 20 Mar 2024 |