Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005038 | A practice in the Isle of Wight area Ms B complains about the care of her son and says the Practice failed to assess him for inclusion on … |
NHS in England | Closed | 16 Mar 2026 |
| P-004994 | A practice in the Isle of Wight area Mrs K complains between October and November 2024, a medical centre did not act on hospital discharge notes which highlighted … |
NHS in England | Closed | 27 Feb 2026 |