Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005027 | A practice in the Hounslow area Mr H complains about the care his son, Mr L received at the Centre. Mr H says that the Centre … |
NHS in England | Upheld | 12 Mar 2026 |
| P-004612 | A practice in the Hounslow area Mrs B complains about the way the Practice handled a referral for her father's COVID-19 and flu vaccination. She complains … |
NHS in England | Closed | 13 Jan 2026 |
| P-003040 | A practice in the Hounslow area Mrs H complains that during an appointment on 19 January 2021 the Practice failed to examine her or make any … |
NHS in England | Closed | 9 Oct 2024 |