Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004216 | A practice in the Hillingdon area Mrs D complains the Practice missed opportunities to investigate and diagnose her mother with lung cancer between January and July … |
NHS in England | Closed | 27 Oct 2025 |
| P-001961 | A practice in the Hillingdon area Mr A complains about the care and treatment given to his son, B. He says the treatment to B’s head … |
NHS in England | Closed | 28 Apr 2023 |