Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-003018 | A practice in the Hertfordshire area Miss A complains the Practice did not give her the results of an antibody test, and this means she has … |
NHS in England | Closed | 22 Oct 2024 |
| P-002545 | A practice in the Hertfordshire area Ms L complains the Practice and Trust failed to provide anything other than hormone therapy for post-menopausal bleeding. |
NHS in England | Closed | 30 Apr 2024 |
| P-002349 | A practice in the Hertfordshire area Mrs A complains the Practice did not assess her properly and dismissed symptoms of a stroke. She says it did … |
NHS in England | Closed | 21 Nov 2023 |
| P-003850 | A practice in the Hertfordshire area | NHS in England | Closed | 24 Sep 2023 |
| P-001839 | A practice in the Hertfordshire area Mrs I complains the Practice missed an opportunity to diagnose her mother with a perforated colon, peritonitis and sepsis. She … |
NHS in England | Closed | 27 Jan 2023 |
| P-001729 | A practice in the Hertfordshire area Mr H complains the Practice misdiagnosed his father with gallstones, did not refer him to see a cancer specialist under … |
NHS in England | Closed | 6 Jan 2023 |