Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-003578 | A practice in the Halton area Mr J complains the Practice recorded inaccurate and incorrect information in his medical records between September 2021 and May 2023. |
NHS in England | Closed | 8 May 2025 |
| P-003852 | A practice in the Halton area Mr F complains the organisations did not act on his symptoms, did not prescribe medication, did not refer him correctly, … |
NHS in England | Closed | 7 Jun 2023 |