Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-003462 | A practice in the Hackney area Mr M complains that in February 2024 the Practice misdiagnosed him with a stomach bug. He also says that for … |
NHS in England | Closed | 12 Mar 2025 |
| P-002761 | A practice in the Hackney area Miss P complains about how the Practice cared for her mother. She says it stopped medication rather than reduce it … |
NHS in England | Closed | 29 Jul 2024 |