Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004239 | A practice in the Greenwich area Miss L complains about aspects of care and treatment a Practice, Trust A, and Trust B provided to her late … |
NHS in England | Closed | 11 Nov 2025 |
| P-002949 | A practice in the Greenwich area Miss D complains about the care four different organisations gave to her mother before and after her cancer diagnosis. She … |
NHS in England | Not upheld | 2 Sep 2024 |