Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-003454 | A practice in the Gloucestershire area Ms G raised concerns about the care provided by the Practice, as she felt opportunities were missed to diagnose an … |
NHS in England | Closed | 26 Mar 2025 |
| P-002728 | A practice in the Gloucestershire area Miss E complains the Practice failed to check her lymph nodes and behind her ear during several appointments and did … |
NHS in England | Closed | 26 Jun 2024 |