Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004514 | A practice in the Gateshead area Mrs G complains in April 2024, a medical practice in the Gateshead area did not reissue her medication at the … |
NHS in England | Closed | 18 Dec 2025 |
| P-003041 | A practice in the Gateshead area Mrs L complains the Practice missed opportunities to diagnose her sarcoma (a rare type of cancer) sooner. She says the … |
NHS in England | Closed | 23 Oct 2024 |
| P-001738 | A practice in the Gateshead area Miss T complains the Practice failed to investigate lumps in her breasts and to put her on a two-week referral … |
NHS in England | Closed | 16 Jan 2023 |