Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005030 | A practice in the Exeter area Mr B says the GP practice refused to arrange a penicillin sensitivity test, delayed providing chest X-ray results, took too … |
NHS in England | Closed | 13 Mar 2026 |
| P-003932 | A practice in the Exeter area Miss B complains that the Practice did not arrange for sufficient or timely specialist support for her mother between December … |
NHS in England | Partly upheld | 3 Sep 2025 |
| P-003005 | A practice in the Exeter area Miss O complains the Practice did not provide her mother with timely specialist support. |
NHS in England | Closed | 5 Sep 2024 |