Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-002835 | A practice in the Essex area Mrs P complains the Practice did not do enough when her husband had ongoing gastrointestinal symptoms before he was later … |
NHS in England | Closed | 14 Aug 2024 |
| P-002399 | A practice in the Essex area Mrs E complains the Practice failed to refer her husband to a specialist in good time after repeatedly reporting a … |
NHS in England | Closed | 11 Jan 2024 |
| P-003839 | A practice in the Essex area Mr D complains the Practice misdiagnosed him with acid reflux for two years which led him to develop severe pancreatitis. |
NHS in England | Closed | 21 Jun 2023 |
| P-001928 | A practice in the Essex area Mrs U complains about how the Practice managed her medication, referrals and stroke treatment. She also complains about the Practice's … |
NHS in England | Closed | 14 Apr 2023 |
| P-001747 | A practice in the Essex area Miss A complains the Practice wrongly prescribed her with an eye ointment when she had an abscess on her left … |
NHS in England | Partly upheld | 20 Jan 2023 |