Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005232 | A practice in the East Suffolk area Mrs L complains about the care and treatment received by her daughter B, from a GP Practice in Suffolk. |
NHS in England | Closed | 15 Apr 2026 |
| P-003665 | A practice in the East Suffolk area Mrs T says the Surgery did not correctly identify Mr T's cyst as skin cancer and delayed treatment. |
NHS in England | Closed | 29 Jul 2025 |