Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005202 | A practice in the East Riding of Yorkshire area Mrs L complains on behalf of her mother, Mrs N about A GP Practice in East Riding of Yorkshire. She … |
NHS in England | Closed | 7 Apr 2026 |
| P-003752 | A practice in the East Riding of Yorkshire area Mr A raised concerns about the Ambulance Trust and Practice. Specifically that his wife waited seven hours for an ambulance … |
NHS in England | Closed | 31 Jul 2025 |
| P-003395 | A practice in the East Riding of Yorkshire area Mrs A complains about the care and treatment the Practice gave to her husband was between October 2023 and May … |
NHS in England | Closed | 3 Mar 2025 |
| P-003141 | A practice in the East Riding of Yorkshire area Mrs I complains the Practice did not appropriately assess her son in October 2022. |
NHS in England | Closed | 29 Nov 2024 |
| P-002817 | A practice in the East Riding of Yorkshire area Miss E complains on behalf of her father saying he went to the Practice complaining of chest pain, but it … |
NHS in England | Not upheld | 25 Jul 2024 |
| P-002364 | A practice in the East Riding of Yorkshire area Mrs R complains the Practice did not do a physical examination of her husband and did not refer him for … |
NHS in England | Closed | 15 Dec 2023 |
| P-001861 | A practice in the East Riding of Yorkshire area Mrs I complains about the Practice saying it did not tell her she was becoming diabetic, although it did several … |
NHS in England | Closed | 16 Mar 2023 |