Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-003554 | A practice in the Ealing area Mrs P complains that in September 2023 the Practice prescribed a penicillin-based antibiotic to her husband despite him being allergic … |
NHS in England | Closed | 18 May 2025 |
| P-002729 | A practice in the Ealing area Miss A complains the Practice failed to identify her hip fracture after she reported pain in her back and leg … |
NHS in England | Closed | 19 Jun 2024 |