Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004707 | A practice in the Chesterfield area Mr L complains about aspects of care provided to him by a Practice in the Derbyshire area. He complains the … |
NHS in England | Closed | 28 Jan 2026 |
| P-003466 | A practice in the Derbyshire area Mr O complain the Practice failed to refer him to an Adult Autism and Neurodevelopment Service in February 2020. |
NHS in England | Closed | 4 Mar 2025 |
| P-002279 | A practice in the Derbyshire area Mr A complains that in October 2020 the Practice failed to arrange a follow-up consultation or to refer his son … |
NHS in England | Closed | 3 Nov 2023 |
| P-001872 | A practice in the Derbyshire area Mrs A complains the Practice failed to identify and diagnose her arterial arteritis (inflammation of the arteries) from April to … |
NHS in England | Closed | 21 Mar 2023 |
| P-001820 | A practice in the Derbyshire area Ms R complains a nurse at the Practice did not offer her father a face to face appointment, provided inappropriate … |
NHS in England | Closed | 20 Feb 2023 |