Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004604 | A practice in the Colchester area Mr X complains the Practice and Independent Clinical Commissioning Board will not agree to enter a shared care agreement to … |
NHS in England | Closed | 13 Jan 2026 |
| P-002519 | A practice in the Colchester area Mrs R complains the Practice failed to identify and treat the cause of her mother’s swollen foot and the Ambulance … |
NHS in England | Closed | 18 Mar 2024 |