Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-003526 | A practice in the City of Plymouth area Mr J complains about aspects the care received from the Practice, relating to arranging a echocardiograms and how the Practice … |
NHS in England | Closed | 27 Apr 2025 |
| P-002324 | A practice in the City of Plymouth area Ms A complains that from October 2021 to November 2022, the Practice delayed prescribing testosterone to treat her menopause symptoms, … |
NHS in England | Closed | 13 Nov 2023 |