Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-003984 | A practice in the City of Nottingham area Ms P complains a GP Surgery in Nottingham refused to provide her HRT prescription and did not inform her before … |
NHS in England | Closed | 21 Sep 2025 |
| P-003641 | A practice in the City of Nottingham area Mrs C complains the Practice failed to monitor the condition of her mother’s legs or provide appropriate treatment. She is … |
NHS in England | Closed | 14 Jul 2025 |