Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004836 | A practice in the City of Leicester area | NHS in England | Closed | 13 Feb 2026 |
| P-004689 | A practice in the City of Leicester area | NHS in England | Closed | 27 Jan 2026 |
| P-004393 | A practice in the City of Leicester area Miss Y complains the Practice shared her data without her consent. |
NHS in England | Closed | 3 Dec 2025 |
| P-004323 | A practice in the City of Leicester area Mrs P complains about her son's care and treatment between January and February 2023. She complains his constipation issues were … |
NHS in England | Closed | 24 Nov 2025 |
| P-003184 | A practice in the City of Leicester area Mrs C complains doctors failed to diagnose her leg pain as fibromyalgia, doctors failed to identify her stomach symptoms as … |
NHS in England | Closed | 20 Dec 2024 |