Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005022 | A practice in the Chichester area Mr R complains that, in May 2024, a GP at the Practice failed to appropriately investigate and treat Mrs R’s … |
NHS in England | Closed | 11 Mar 2026 |
| P-004685 | A practice in the Chichester area Mrs A complains about a GP Practice and a Pharmacy in the West Sussex area. She says the Pharmacy issued … |
NHS in England | Closed | 27 Jan 2026 |