Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-003740 | A practice in the Cheshire West and Chester area Miss I complains the organisations removed diagnoses from her medical records, shared her information with third parties and failed to … |
NHS in England | Closed | 27 Aug 2025 |
| P-001704 | A practice in the Cheshire West and Chester area Mr L complains the Practice did not properly monitor his father’s blood pressure for two years and wrongly changed his … |
NHS in England | Partly upheld | 5 Jan 2023 |