Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004345 | A practice in the Buckinghamshire area Mrs A complains about the care her late father, Mr B, received at the Practice between February and July 2024. … |
NHS in England | Not upheld | 26 Nov 2025 |
| P-004225 | A practice in the Buckinghamshire area Mr K complains about a lack of investigation and treatment provided by the practice to his mother when she was … |
NHS in England | Closed | 27 Oct 2025 |
| P-002009 | A practice in the Buckinghamshire area Dr E complains the Practice failed to give him a face-to-face appointment three times and it did not diagnose a … |
NHS in England | Closed | 26 May 2023 |
| P-001940 | A practice in the Buckinghamshire area Mrs E complains the Practice did not fully investigate her father's symptoms and failed to do further investigations when needed. |
NHS in England | Closed | 28 Apr 2023 |