Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005000 | A practice in the Bromley area Mrs A complains about the HRT treatment she received from her GP practice. She also complains about the Practice's complaint … |
NHS in England | Closed | 6 Mar 2026 |
| P-003252 | A practice in the Bromley area Miss K complains the Surgery did not send off a nail sample for analysis and did not recognise the severity … |
NHS in England | Closed | 13 Dec 2024 |
| P-003168 | A practice in the Bromley area Ms L complains the Practice did not give her the correct advice or prepare her properly meaning it failed to … |
NHS in England | Closed | 20 Nov 2024 |