Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-002739 | A practice in the Bournemouth area Miss I complains that between November 2021 and March 2022 the Practice misdiagnosed her symptoms and did not refer her … |
NHS in England | Upheld | 11 Jun 2024 |
| P-002644 | A practice in the Bournemouth area Ms F complained she received the wrong vaccine when she had her second dose of vaccination against COVID-19. |
NHS in England | Closed | 28 May 2024 |
| P-003882 | A practice in the Bournemouth area Mrs A complains the Practice did not give her an appropriate care plan and it did not work with the … |
NHS in England | Closed | 20 Jul 2023 |