Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004411 | A practice in the Barnsley area Mr A complains a GP Practice in the Barnsley area (the Practice) did not listen to or escalate his concerns … |
NHS in England | Closed | 28 Nov 2025 |
| P-004085 | A practice in the Barnsley area Mr A complains about the care provided to his late wife Mrs A by the Practice. He complains the Practice … |
NHS in England | Not upheld | 7 Sep 2025 |