Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005219 | A practice in the Barnet area | NHS in England | Upheld | 13 Apr 2026 |
| P-004859 | A practice in the Barnet area Mr B complains about aspects of his care and service from a GP practice in London. Specifically he complains about … |
NHS in England | Closed | 19 Feb 2026 |
| P-004771 | A practice in the Barnet area Miss P complains about aspects of the care and treatment her son, R, received from the Practice. She also complains … |
NHS in England | Closed | 3 Feb 2026 |
| P-003415 | A practice in the Barnet area Mr B complains the Practice failed to make a referral following a request from his neurosurgeon on 2 June 2023. |
NHS in England | Closed | 13 Mar 2025 |
| P-002517 | A practice in the Barnet area Mr O complains the Practice did not provide a response to his complaints despite repeated attempts to raise concerns between … |
NHS in England | Partly upheld | 27 Mar 2024 |
| P-002490 | A practice in the Barnet area Miss I complains the Practice did not refer her quickly for an ADHD or autism assessment and did not allow … |
NHS in England | Closed | 25 Mar 2024 |
| P-002025 | A practice in the Barnet area Mrs H complains the Practice did not monitor her high blood pressure and medication properly and this caused her to … |
NHS in England | Closed | 29 Jun 2023 |