Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-001321 | A medical practice in the Norfolk area Miss E complained about the care and treatment she received from the Practice between 21 December 2015 and 15 September … |
NHS in England | Closed | 4 Mar 2022 |
| P-001278 | A medical practice in the Norfolk area Mr Y complained about the Practice's decision to prescribe him allopurinol when he was experiencing an acute attack of gout. |
NHS in England | Partly upheld | 25 Jan 2022 |