Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-001675 | A medical practice in the Lancashire area Mrs A complains the Practice was negligent in her mother's care. She says it failed to diagnose bronchopneumonia, ignored her … |
NHS in England | Closed | 16 Dec 2022 |
| P-001434 | A medical practice in the Lancashire area Mr O complained that the Practice delayed making his father's Fast Track funding application for continuing healthcare, and in the … |
NHS in England | Partly upheld | 24 Feb 2022 |