Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-001299 | A medical practice in the Hertfordshire area Mr M complains that his GP did not properly assess his symptoms after he collapsed at home on 24 September … |
NHS in England | Closed | 10 Feb 2022 |
| P-001194 | A medical practice in the Hertfordshire area Ms A complains about the care and treatment her late mother received from a Hertfordshire medical practice between November 2017 … |
NHS in England | Closed | 22 Sep 2021 |
| P-001246 | A medical practice in the Hertfordshire area Mrs D complained about the treatment she received at a medical practice in Hertfordshire (the Practice) between January 2017 and … |
NHS in England | Closed | 10 Sep 2021 |