Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-001596 | A medical practice in the Hartlepool area Mr R complains the Practice refused to issue a prescription for eye drops when he had a flare up in … |
NHS in England | Closed | 2 Nov 2022 |
| P-001226 | A medical practice in the Hartlepool area Mr R complains a medical practice in the Hartlepool area reduced and stopped his fentanyl medication too rapidly and without … |
NHS in England | Upheld | 13 Dec 2021 |