Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-001597 | A medical practice in the Durham area Mrs N complains the Practice misdiagnosed her daughter with conjunctivitis but when she took her to A&E, she was diagnosed … |
NHS in England | Closed | 21 Nov 2022 |
| P-001636 | A medical practice in the Durham area Mr O complains the Practice did not properly investigate headaches his wife suffered over a long period, or refer her … |
NHS in England | Closed | 24 Oct 2022 |