Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-003563 | A dental practice in the Redbridge area Miss B complains that in February 2024, the Practice performed the first stage of a root canal treatment on her … |
NHS in England | Closed | 26 May 2025 |
| P-001667 | A dental practice in the Redbridge area Mrs H complains about the Practice's treatment of her daughter's teeth. She says her daughter's teeth have been permanently damaged, … |
NHS in England | Closed | 19 Dec 2022 |