Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-002879 | A dental practice in the Leicestershire area Mrs U complains the Practice made her dentures that did not fit properly and were uncomfortable to wear. |
NHS in England | Closed | 26 Aug 2024 |
| P-002786 | A dental practice in the Leicestershire area Miss H complains the Practice did not remove her tooth during an emergency appointment when she had intense pain. |
NHS in England | Closed | 12 Jul 2024 |
| P-001902 | A dental practice in the Leicestershire area Ms E complains the Practice used excessive force when removing two teeth and this led to a broken jaw and … |
NHS in England | Closed | 7 Mar 2023 |