Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005131 | A dental practice in the Leeds area Mr K complains about the care and treatment he received over several months from June 2025. He complains his crown … |
NHS in England | Closed | 27 Mar 2026 |
| P-003540 | A dental practice in the Leeds area Miss A complains the Practice would not complete her course of NHS orthodontist treatment by permanently filling a gap between … |
NHS in England | Closed | 13 May 2025 |
| P-002296 | A dental practice in the Leeds area Mr D complains the Practice failed to do a cleanse, scale and polish treatment correctly. |
NHS in England | Closed | 30 Nov 2023 |
| P-001210 | A dental practice in the Leeds area Mr D complained about the care and treatment he received from the practice between 2016 and 2018, saying that it … |
NHS in England | Closed | 17 Nov 2021 |