Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-003029 | A dental practice in the City of Westminster area Miss T complains the dentist did not properly examine and X-ray her wisdom tooth before trying to remove it, they … |
NHS in England | Partly upheld | 20 Oct 2024 |
| P-002755 | A dental practice in the City of Westminster area Mrs O complains the Practice gave her new dentures between July and September 2023, despite recommending she see a private … |
NHS in England | Closed | 10 Jul 2024 |