Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004597 | A dental practice in the Birmingham area Mr D is unhappy with the care and treatment provided by a Dental Practice in the Birmingham area |
NHS in England | Closed | 9 Jan 2026 |
| P-004211 | A dental practice in the Birmingham area Mr J complains the Practice told him he required private treatment and deliberately caused his gum to bleed. He also … |
NHS in England | Closed | 6 Nov 2025 |
| P-003862 | A dental practice in the Birmingham area Miss A complains the Practice took too long to find that she needed a second root canal and then did … |
NHS in England | Closed | 29 Sep 2023 |