Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-002447 | A care home in the Birmingham area Mr O complains that staff at the care home did not properly monitor his mother when she was moving and … |
NHS in England | Closed | 27 Feb 2024 |
| P-001898 | A care home in the Birmingham area Mr O complains about the Home's management of his mother's incontinence pads and that it did not apply cream to … |
NHS in England | Closed | 29 Mar 2023 |
| P-001283 | Birmingham and Solihull Clinical Commissioning Gr… Mr A complained about aspects of his late mother's care and treatment at a care home in the Birmingham area. … |
NHS in England | Closed | 21 Jan 2022 |